Support
Get help
Email ankury15@gmail.com. Spot is made by one person, so replies usually take a day or two. Include your iPhone model and iOS version if something is not working, and a screenshot if you can.
Common questions
- Where are my palettes stored?
- On your iPhone, inside Spot’s own storage. They are never uploaded — Spot collects nothing. They are included in your iPhone backup, and deleting the app deletes them.
- Why is the color slightly different from the object?
- Spot reports what the camera measured under locked exposure and white balance. Glare, colored room lighting, and reflections all change what the sensor actually sees. Sampling a flat, evenly lit surface gives the truest reading.
- Can I sample a color off a screen?
- You can, but treat it as an approximation. A camera pointed at a display picks up glare and moiré, and it measures the display through the camera's own color rendering. It is good for “roughly what color is that” and poor for recovering an exact hex value.
- Does Spot need an internet connection?
- No. Spot has no networking code at all and works entirely offline.
- Can I rename a palette?
- Yes. Tap the palette's name to rename it, either in the results deck or in your Spotted library.